Sample Mandates
TRAINING ON ADULT LEARNING PRINCIPLES AND APPROACHES (Design and delivery)
- Training design and development
- Facilitation of numerous sessions for over fifty trainers
- Observation and coaching of trainers, including recommendations for their professional development
- Train-the-Trainer for senior trainers on the facilitation of the ‘’Adult Learning Principles and Approaches’’ training, including a detailed Trainer’s Guide
Training on how to ‘’TRAIN CUSTOMERS’’ in combination with ‘’IN-STORE PROFESSIONAL SELLING’’
- Training design and development, including the facilitation of a pilot session
- Train-the-Trainer, including the creation of a detailed Facilitation Guide
- Observation aspiring candidates, including a summary of their qualities and recommendations for their professional development
Training on MANAGING DIFFICULT SITUATIONS IN-STORE
- Training design and development
- Train-the-Trainer, including the creation of a detailed Facilitaion Guide
Training on Customer Services Best Practices
- Training design and development