Sample Mandates
Training on ADULT LEARNING PRINCIPLES AND APPROACHES (Design and Delivery)
- Training design and development
- Facilitation of numerous sessions for approximately 150 trainers
- Rewriting of Trainer’s Reference Manual
Training on TEAM DYNAMICS & PERFORMANCE and CONFLICT RESOLUTION
- Training design and development
- Facilitation of one session to a group of journalists
Workshop on PERSONAL ACCOUNTABILITY AND LEADERSHIP
- Training design and development
- Facilitation of one session for approximately fifty directors and managers
Training on CUSTOMER SERVICE BEST PRACTICES
- Training design and development
- Facilitation of a few workshops and webinars to approximately to over 100 members of the technical support team
- Creation of reference material and job aids, including a video
Workshop on RECOGNITION IN THE WORKPLACE
- Co-Facilitation of numerous sessions to over one hundred employees
Workshop on RESPECT IN THE WORKPLACE
- Train-the-Trainer for individuals who’ve volunteered to facilitate the sessions