Sample Mandates
EMPOWERING COACHING Training
- Training design and development
- Facilitation de quelques ateliers auprès d’une vingtaine de managers
- Facilitation of a Train-the-Trainer session, including the creation of a Facilitation Guide
CHANGE MANAGEMENT Training
- Training design and development
- Facilitation of a few sessions for approximately 20 managers
- Facilitation of a Train-the-Trainer session, including the creation of a Facilitation Guide
Training on MANAGING DIFFICULT CUSTOMER SITUATIONS, including CUSTOMERS BEHAVING VIOLENTLY
- Training design and development
- Facilitation of numerous sessions for approximately 100 in-store employees
Training on COMMUNICATIONS & INFLUENTIAL LEADERSHIP for trainers and H.R. advisors
- Training design and development
- Facilitation of two sessions for a team of trainers and the Canadian H.R. team
Training on how to OFFER & RECEIVE DIFFICULT FEEDBACK (for H.R. advisors)
- Training design and development
- Facilitation of one session for the Canadian H.R. Team